Our Team

We make recruitment easy!

We work as an extension of your business. We spend extensive time understanding your organization’s culture, dynamics, business practices and needs. We believe in professionalism, integrity, responsiveness and transparency.

Meet our team, and the extensive background and value they contribute to finding the perfect fit for your team.


Shannon Neighbour Partner

Shannon Neighbour is an experienced recruiter, having over 7 years of experience in recruitment (being the owner of Shannon Neighbour Recruiting prior to partnering with Chantelle to form Svensen Neighbour Recruiting), and before that, over 10 years in professional business-to-business sales in the media industry as an Account Executive and a General Sales Manager.

Shannon has presented at Disrupt HR on recruitment and selection, on HR Trends at the South Edmonton Business Association (now the Edmonton Business Association), was the keynote presenter for NAIT’s Lifelong Learning - Building Your Online Brand through LinkedIn event, and has provided outplacement services to industry including workshops and one-on-one advisement.  Shannon and Chantelle have presented on Hiring for the Right Fit – Moving from a Solopreneur to Employer at the ATB Entrepreneur Centre, on Effective Interview Techniques for Employer and Candidate at NAIT, and Recruitment and Retention practices in Non-Profit Organizations at the Association of Fundraising Professional’s (AFP) AGM.

Shannon is currently sitting as a Public Member, Board of Governors for Athabasca University, is the Past President and Community Outreach Chair of the Edmonton Business Association (and has been involved with the organization for over 5 years), is the Chair of the NAIT Alumni Association Advisory Committee, the Campaign Manager for Michael Walters’ 2017 Ward 10 Re-Election Campaign and volunteers in the community she lives in helping to raise money to build a playground. She is passionate about people and their stories, women’s advocacy and giving back.    


Chantelle Svensen-Lewis, MBA Partner

As a Partner at Svensen Neighbour Recruiting, Chantelle is passionate about building teams and believes employees are an organization’s most valuable resource. Understanding an employer's and employee's motivators, behaviours and competencies is what she feels contributes to a successful employer/employee match. Her experience in coaching, marketing, fundraising, and account management allows her to provide a multi-faceted approach to her client’s needs. 

Chantelle is a strategic and supportive leader who has extensive experience in the post-secondary education industry where she spent over ten years in the development and advancement field working with both corporate and alumni donors and various stakeholders. She has led successful teams that generated funding for the institute as well as increased alumni and donor engagement.

Passionate about education, Chantelle holds a Master of Business Administration, an undergraduate degree in Political Science, and an honours Marketing diploma. She is a certified DISC and 12 Driving Forces® professional through TTI Success Insights. Chantelle also teaches in the JR Shaw School of Business at NAIT as a management and HR sessional instructor. She volunteers her time as a member of Business Link’s Board of Directors, is a Venture Mentor with the University of Alberta, sits on the 1000 Women Advisory Committee with NorQuest College, and is a volunteer with Junior Achievement Edmonton.


Kaylee Banky-Sword, MACT
Researcher / Marketing Coordinator

Kaylee Banky-Sword was raised in Cold Lake, Alberta, a hop, skip and a jump from the Canadian Forces Base. Here, Kaylee learned the meaning of community, and supporting your neighbours – creating an extended family. The values she learned growing up on the base continue to guide and influence Kaylee today.

After finishing high school, Kaylee went on to take her Bachelor of Business Administration at the Northern Alberta Institute of Technology (NAIT). She took her emphasis in Management – Entrepreneurship. While attending post secondary, Kaylee took part in a number of academic competitions and her teams won #1 Best Marketing Plan, #3 Best Business Plan, and #1 Alberta Deans of Business Case Competition 2015. She also took part in clubs, holding the VP Public Relations position of NAIT’s Toastmasters club.

Kaylee started in the department of Student Recruitment and developed the NAIT Campus Ambassador Program. This program helped students develop leadership skills and public speaking on campus and supported the recruitment of prospective students. Kaylee was an advocate for student leadership and led the effort to have the program recognized in co-curricular transcripts for the students who participated in the program.

Eager to continue learning, Kaylee was accepted into the University of Alberta Master of Arts in Communication and Technology program. While completing this program, and exploring skilled trades for her capstone project, Kaylee obtained a position as a coordinator in telecommunications infrastructure. Following economic decline, Kaylee further pursued her interest in entrepreneurship and began consulting in marketing and social media. Kaylee has continued to volunteer with various organizations and festivals, and actively seeks ways to help support her community.

The scope of experiences has made Kaylee a bit of an expert generalist, eager to learn about and understand different industries, technologies, and practices. Coming full circle, Kaylee has returned to recruitment as a researcher, exploring the industries, people, and places to help in identifying the best candidate fit.